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Here are some of our most frequently asked questions.
With the exception of items listed/described as High Sale Items*,**Luxury items are eligible for returns provided that buyer is returning solely on grounds of brand authenticity dispute with valid proof of claim****. This is the only eligible grounds for Item returns.
Items which do not qualify for returns are however eligible for resale consideration in which case, the buyer becomes the seller and subject to the Jerepage/ Seller Consignment terms and conditions. Click here to learn more about selling your items with Jerepage.
Jerepage operates a NO REFUND policy for all Non luxury items.
Items sold can only be returned for resale via Jerepage sale platform in which case the buyer becomes the seller and transaction shall be subject to Seller/ Jerepage Consignment terms and condition. Click here to learn more about selling your items with Jerepage.
Where buyer requests to return items claiming misinterpretation / misconception of item condition or state, Jerepage may at its sole discretion, accept the return as a resale item in which case the buyer becomes the seller and transaction shall be subject to Jerepage/ Seller consignment terms and condition.
Click on the ‘sell with us’ tab at the top of the page and fill the membership registration form. Jerepage will review details and you will receive a confirmation of membership and a unique seller ID number which you will need to login and access the goods and services sale forms.
Click on the “My account” menu, click on “My orders”, and click on “Cancel”.Then you can go ahead and re-order another another goods.
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